ConvoDash Help Center
Everything you need to know about automating your sales, managing your catalog, and processing GST invoices.
ConvoDash is an all-in-one WhatsApp automation and commerce platform designed for businesses, agencies, and online stores. It empowers you to automate repetitive customer queries, launch powerful online storefronts, and manage your inventory and orders seamlessly.
You can easily set up smart no-code triggers. For example, if a user replies “Price”, your bot can instantly send a Pricing PDF. ConvoDash also lets you send unlimited broadcast campaigns to opted-in users without risking bans, and includes an instant Template Manager to sync message approvals directly with Meta.
Yes! ConvoDash features a robust Instagram Comment-to-DM automation engine. You can configure target keywords (like “details” or “link”). The moment a customer leaves a comment on your posts or Reels, the system uses advanced fuzzy matching to detect the intent and instantly sends a personalized Direct Message with your catalog and pricing information.
You can launch a stunning WhatsApp store and digital catalogue in minutes. The catalogue management suite allows you to add, edit, or hide products on the fly without having to re-upload product photos. We also support wholesale merchants with a B2B “Request Quote Mode” which hides public prices and allows bulk buyers to negotiate directly via WhatsApp.
ConvoDash allows merchants to generate a custom QR code that embeds their unique store link. When customers scan this QR code with their smartphone, they are instantly taken to your digital catalogue and WhatsApp store. It’s perfect for printing on packaging, business cards, or physical storefronts to convert offline traffic into online sales.
Absolutely. ConvoDash provides a professional, GST-ready billing engine out of the box. You can securely store your PAN, GSTIN, HSN/SAC identification codes, and default tax percentages. For catalogs where prices already include tax, the engine automatically reverse-calculates the exact tax split for your final bill. You can also generate immediate manual Walk-in Bills for offline customers.
Yes. We strictly utilize official Meta APIs which are End-to-End Encrypted. We never sell or share your customer data; you own your data entirely.